PAIA Manual

Promotion of Access to Information Act, 2 of 2000 (PAIA)

Last updated: 2026-07-30

This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA), as amended. It describes the records held by Roamcode (Pty) Ltd and explains how to request access to information.

1. Contact Details

Information Officer: Joseph Senyolo
Company: Roamcode (Pty) Ltd
Registration number: 2019/489240/07
Address: 190 Scheiding St, Pretoria, 0002, South Africa
Email: Email us
Phone: Call us

2. Guide on How to Use PAIA

The South African Human Rights Commission (SAHRC) has compiled a guide on how to use PAIA, available at www.sahrc.org.za.

3. Records Available Automatically

The following information is available on our website without a formal PAIA request:

4. Categories of Records Held

Roamcode may hold records relating to:

  • Company registration and governance
  • Client contracts and project documentation
  • Employee and contractor records
  • Financial and accounting records
  • Marketing and communications
  • Website enquiries and newsletter subscriptions
  • Career applications and CVs

5. Request Procedure

To request access to records, submit a written request to the Information Officer at Email us. The request must:

  • Provide sufficient detail to identify the record requested
  • Specify the preferred form of access (inspection, copy, etc.)
  • Include the requester's contact details
  • Be accompanied by the prescribed fee where applicable

We will respond within the timeframes prescribed by PAIA.

6. Grounds for Refusal

Access may be refused on grounds permitted by PAIA, including protection of personal information of third parties, confidential commercial information, and legally privileged documents.

7. Related Policies

Personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).