Help Centre

Frequently Asked Questions

Common questions about working with Roamcode on software, AI, automation, and cloud projects.

Yes. Roamcode is a trusted IT consultant company founded in 2019. We deliver custom software, AI and automation, cloud platforms, HR systems, and digital solutions for organisations across South Africa and the world.

We focus on software engineering, AI and automation, HR systems, cloud-ready platforms, web and mobile applications, and business system integrations. Supporting services such as branding, content, and photography are available when they complement a technology project.

Yes. Roamcode designs and develops professional websites and custom HR systems as part of its technology services. Website and HR work are scoped separately based on your requirements. Contact the team for a quote or demo.

Most engagements begin with a discovery conversation to understand your goals, systems, and constraints. We then propose a scoped approach with clear milestones, timelines, and deliverables before development begins.

Yes. We regularly connect new software with CRMs, ERPs, payment flows, document stores, and internal tools through APIs and automation layers rather than replacing everything at once.

Yes. We implement practical AI assistants, workflow automation, document processing, and reporting tools with human oversight, access controls, and POPIA-aware data handling.

We apply secure development practices, least-privilege access, data minimisation, and transparent communication about how client data is used. See our Security and Privacy page for more detail.

Timelines depend on scope. Focused automation or web projects may run over several weeks; larger platforms are delivered in phased milestones. We provide an estimate after discovery.

Yes. We offer maintenance, monitoring, improvements, and ad-hoc support depending on your needs, from small updates to longer-term managed support.

Pricing is scoped per project based on complexity, integrations, and delivery phases. We typically work with a defined scope and milestone-based payments. A deposit is required to begin work unless otherwise agreed.

Yes. We can assist with domain registration, hosting setup, SSL, and initial configuration. Hosting and third-party service fees are quoted separately.

Yes. We work with organisations across South Africa and the world, collaborating remotely where project requirements and time zones allow.